Introduction This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy. The website This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
What are cookies? Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Personal information Whilst using our website, software applications or services, you may be required to provide personal information (name, address, email etc.). We will use this information to administer our website, applications, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018. Further, by providing telephone, fax and email details, you consent to Nutrition by Neha contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at info@nutritionbyneha.com
Information collection and use
Why do we collect information?
Nutrition by Neha seeks your consent to collect your personal data, in order to provide you with our services.
What information do we collect?
Your contact details whilst consenting for us to contact you.
Clinical information provided by yourself or referral information from other healthcare professionals.
Any information you provide to us during the consultations.
How do we collect information? Nutrition by Neha collects information in two possible ways:
a. When you directly give it to us (“Directly Provided Data”) When you sign up for our site, purchase our products or communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time in order for us to receive it.
b. When you give us permission to obtain from other accounts (“User Authorised Data”) Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.
How do we store information?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place encrypted electronic systems to secure the information we collect.
How long do we keep your data for?
Nutrition by Neha will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, for as long as is necessary to provide support-related reporting and trend analysis only.
Registration forms
Nutrition by Neha will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form, to anyone.
Choosing how we use your data We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
You can verify the details you have submitted to Nutrition by Neha by contacting info@nutritionbyneha.com.
You can also contact us by the same method to change, correct, or delete your personal information controlled by Nutrition by Neha. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.
You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us.
You can request a readable copy of the personal data we hold on you at any time. To do this, please contact info@nutritionbyneha.com.
Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.